Having Issues Accessing Your Books, Courses, Or Lessons?

Created by Dan Spencer, Modified on Mon, 6 Feb, 2023 at 12:39 PM by Dan Spencer

Having Issues Accessing Your Books, Courses, Or Lessons?


Thankfully our site is up and you can access it 99.9% of the time. If you are having issues logging in or accessing any part of the site, here are a couple of troubleshooting steps to take that have been shown to fix 99% of problems when interacting with bestmusiccoach.com:

Log In Steps

  1. If you see an error page such as 404 or 505 this means a part of our site is temporarily down and will be back up in the next 30 minutes.
  2. If you are logging into a lesson and receive an error code, please use the Google Chrome browser.
  3. If you are signing in for LESSONS sign in here: https://www.bestmusiccoach.com/signin
  4. If you are signing in for BOOKS + COURSES sign in here: https://www.bestmusiccoach.com/books-and-courses-login/

Troubleshooting Steps

  1. Use Google Chrome browser to access our site. This fixes 98% of problems. If this does not work:
  2. If you are already using Google Chrome, quit and then relaunch the browser. If this does not work:
  3. Clear cache and cookies in Google Chrome. If this does not work:
  4. Restart your computer. If this does not work:
  5. Uninstall and re-install Google Chrome.
If you are still experiencing issues after these troubleshooting steps, please create a support ticket.

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